Last Updated: January 18, 2026
By using keith-howard.com, you agree to these terms. If you don’t agree, don’t use the site.
The Basics
Keith Howard (“we,” “us,” or “our”) operates keith-howard.com. These Terms and Conditions govern your use of our website and services.
Prohibited Activities & Fraud Prevention
You Absolutely Cannot:
Submit false information in our quiz or forms, use our services for any illegal purpose, attempt to defraud us or other users, submit frivolous or vexatious legal requests (GDPR/CCPA requests in bad faith), use automated bots or scrapers without permission, reverse engineer our quiz or personalization logic, resell or redistribute our content, impersonate us or claim affiliation without permission, use our contact forms for spam or phishing, or attempt to access other users’ data.
Fraudulent Requests
If we reasonably believe a data access, deletion, or correction request is manifestly unfounded, excessive or repetitive (more than 2x in 12 months without legitimate reason), or made in bad faith or for fraudulent purposes, we reserve the right to refuse the request, charge a reasonable administrative fee, or report to appropriate authorities if criminal activity is suspected.
We Will:
Verify your identity before processing sensitive requests, keep records of all requests for our legal protection, cooperate with law enforcement when legally required, and ban users who violate these terms.
Use of Our Website
What You Can Do
You’re welcome to browse our content, take our quiz, subscribe to our email list, book consultations, and use our resources for your own business.
What You Can’t Do
You may not copy or redistribute our content without permission, use our site for anything illegal, attempt to hack, reverse engineer, or interfere with our website, impersonate us or falsely claim affiliation with us, or use automated tools to scrape our content.
Intellectual Property
All content on this website (text, images, code, designs, quiz frameworks, etc.) is owned by Keith Howard or used with permission.
You may not reproduce, distribute, or create derivative works from our content without written permission.
Exception: You can share links to our content and quote brief excerpts with proper attribution.
Quiz & Personalization Services
How It Works
Our quiz collects information about your business to provide personalized recommendations. By taking the quiz, you grant us permission to store and use your responses, you understand that our recommendations are based on the information you provide, and you acknowledge that results are educational, not guarantees.
Accuracy of Information
You agree to provide accurate, truthful information. We’re not responsible for recommendations based on inaccurate input.
Services & Consultations
Audit Offers
Our complimentary audits are subject to limited availability (we specify the number available each month), subject to our acceptance (we reserve the right to decline), and non-binding (neither party is obligated to proceed with paid work).
Paid Services
If we provide paid services, terms will be specified in a separate service agreement, payment terms and scope will be defined before work begins, and refund policies will be clearly stated.
Email Communications
By subscribing to our email list, you agree to receive quiz results, personalization strategy content, service updates, and promotional emails (if you opted in).
You can unsubscribe anytime using the link at the bottom of every email.
Disclaimers
No Guarantees
We provide strategic advice based on industry best practices and our experience. However, we don’t guarantee specific results (conversion rates, revenue increases, etc.) because every business is different, implementation quality and external factors affect outcomes, and case study results are examples, not promises.
Educational Content
Content on this site is for educational and informational purposes. It’s not legal advice, financial advice, or a substitute for professional consultation specific to your situation.
Third-Party Links
Our website may contain links to third-party sites. We’re not responsible for the content on those sites, their privacy policies, or any transactions you conduct with them.
Limitation of Liability
MAXIMUM LIABILITY CAP:
Our total liability to you for any claims arising from use of our services shall not exceed the amount you paid us in the 12 months prior to the claim (or $100 if you haven’t paid us anything).
To the maximum extent permitted by law, Keith Howard and its affiliates, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
This includes (but is not limited to) damages resulting from:
Your use or inability to use our services
Any unauthorized access to or use of our servers
Any bugs, viruses, or other harmful code transmitted through our services
Any errors or omissions in any content
Any conduct of third parties
Any decisions you make based on our advice or recommendations
Any breach of security or data loss
In plain English: We’re not responsible if something goes wrong with our website, if you act on our advice and don’t get the results you wanted, if third-party services we use have issues, or if you suffer damages from using our services.
This limitation applies even if we’ve been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold harmless Keith Howard from any claims, damages, or expenses arising from your use of our website, your violation of these terms, or your violation of any third-party rights.
In plain English: If you do something wrong using our site and someone sues us, you’re responsible.
Termination
We reserve the right to refuse service to anyone for any reason, terminate or suspend access to our website without notice, or modify or discontinue services at any time.
You can stop using our services at any time by closing your browser, unsubscribing from our email list, or requesting account deletion.
Dispute Resolution
Informal Resolution First
Before filing any legal claim, you agree to first contact us at keith@keith-howard.com and attempt to resolve the dispute informally for at least 30 days.
Arbitration Agreement
READ THIS CAREFULLY – IT AFFECTS YOUR LEGAL RIGHTS
You and Keith Howard agree that any disputes arising from these Terms or use of our services will be resolved through binding arbitration rather than in court, except for small claims court cases (under $10,000), intellectual property disputes, or requests for injunctive relief.
What this means: No jury trials, no class actions, arbitration is final and binding, and limited grounds for appeal.
The arbitration will be conducted by the American Arbitration Association (AAA) under their Commercial Arbitration Rules. You can opt out of this arbitration agreement by emailing keith@keith-howard.com within 30 days of first using our services.
Class Action Waiver
You agree to bring claims only in your individual capacity, not as a class member or representative. There will be no class arbitrations, class actions, or representative actions.
Exceptions
Either party may seek injunctive relief in court to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
Governing Law
These Terms are governed by the laws of the State of Oregon and the United States, without regard to conflict of law principles.
Any disputes will be resolved in the state or federal courts located in Oregon.
Changes to These Terms
We may update these Terms at any time. Changes are effective immediately upon posting to this page.
Your continued use of the website after changes constitutes acceptance of the new Terms.
We recommend checking this page periodically.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and Keith Howard regarding use of our website.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Contact
Questions about these Terms? Email keith@keith-howard.com.